PRIVACY POLICY
We are aware of how important the security of your data is to you. In this regard, ensuring the safe protection and confidentiality of your data is also very important to us. Seyhun Tur. İnş. Otelcilik Dış Tic. Ltd. Şti. (hereinafter referred to as "GREAT FORTUNE HOTEL" or "we"), established as a limited company under Turkish laws and acting as Data Controller, commits to respecting your personal data and other confidential information and taking all reasonable measures to ensure their security.
The GREAT FORTUNE HOTEL Privacy Policy aims to provide you with the necessary information about the purposes for which your data will be used by GREAT FORTUNE HOTEL, how it will be used, and with whom it may be shared.
This Privacy Policy covers only the services provided through the domain name https://www.greatfortunehotels.com/ (hereinafter referred to as "Site" or "Website"). In the event that your personal data is processed by GREAT FORTUNE HOTEL through our website, such data will be used in accordance with our Privacy Policy.
BY USING THE SITE, YOU AGREE TO THE PRIVACY POLICY AND THE RELATED TERMS OF USE.
We recommend that you view our Privacy Policy every time you visit our website, as this Privacy Policy may be updated by GREAT FORTUNE HOTEL from time to time for any reason. By using our website, you are deemed to have read the latest version of our Privacy Policy and accepted the changed terms.
Processing of Your Data and Personal Data
Data refers to all information collected and analyzed for the purpose of interpreting and presenting, including numerical facts such as age, height, weight, and categorical facts such as brand, channel name, country, city. Data also includes your personal data.
Personal data is any information relating to an identified or identifiable natural person, such as name, address, e-mail address, phone number, date of birth, IP address. Such data will be processed in full compliance with the Personal Data Protection Law, in addition to this Privacy Policy.
GREAT FORTUNE HOTEL and our contracted service providers use your data for purposes such as researching and responding to complaints, questions and opinions in your messages, making the most appropriate efforts for your needs, forwarding our offers in line with your requests for proposals, providing you with better service, facilitating the use of our website, sharing advertising and marketing activities with you, consulting your ideas, developing special campaigns, products or offers for you.
GREAT FORTUNE HOTEL, within the scope of your personal data, may collect, use, process the following:
• In the Book Now section, your name, surname, phone, e-mail information, financial information, reservation information,
• In the Leave a Message section, your name, surname, e-mail information and message,
• In the E-Newsletter section, your e-mail information,
• Your preferences or past experiences regarding products or services;
• Your billing and payment instrument information, and may transfer these to our employees, contracted service providers, authorized dealers, suppliers and affiliates helping us to carry out our activities, authorized administrative bodies and other relevant persons and organizations in line with legal obligations.
In accordance with KVKK and GDPR legislation, GREAT FORTUNE HOTEL may process all your personal data that are not of a special nature without your consent in cases explicitly stipulated by law, required for the performance of a contract, necessary to fulfill the legal obligation of the data controller, and necessary for the legitimate interests of the data controller without harming the fundamental rights and freedoms of the data subject.
Purpose of Processing Your Personal Data
GREAT FORTUNE HOTEL processes your personal data for the following purposes:
• To fulfill legal obligations;
• To better meet your reservation and information request requirements;
• To process your reservations and manage your bookings;
• To provide you with information about your appointment once a reservation is received;
• To respond to requests from law enforcement and other public institutions and organizations in accordance with applicable legislation;
• To perform customer identity verification;
• To make analyses for the purpose of improving the services we offer;
• To research and respond to complaints, questions and opinions in your messages;
• To detect and protect against misuse of the Site and fraudulent transactions;
• To share advertising and marketing activities with you, consult your ideas, develop special campaigns, products or offers for you;
• To introduce our services or related products to you, to maintain promotional commercial communication about new products, special offers and other topics or products that we think you will find interesting.
Data Integrity
GREAT FORTUNE HOTEL attaches great importance to ensuring that the data collected is accurate, complete, up-to-date and fit for purpose, and works within the framework of continuous improvement principles in this regard.
Sharing of Your Personal Data
We are aware that sharing your personal data with third parties without consent and/or outside the exceptions specified in the legislation on the protection of personal data is a legal obligation.
GREAT FORTUNE HOTEL reserves the right to share personal information of users collected on the Site with third parties in cases required by applicable legislation, and also to prevent its own interests from being harmed, to protect the security, rights and legitimate interests of itself, its employees, representatives and Site users.
GREAT FORTUNE HOTEL may share your personal data with our employees, contracted service providers, 3rd party companies involved in the production of products and services, authorized dealers, suppliers and affiliates helping us to carry out our activities, and other relevant persons and organizations in line with legal obligations. These companies are required to maintain the confidentiality of the information we have transmitted to them.
Commercial Transfer
In the event of a possible merger, acquisition and/or takeover of GREAT FORTUNE HOTEL, such as the transfer of assets and/or change of ownership, personal information of Site users may be shared with the relevant third parties.
Data Transfer Abroad
The transfer of information, which may include personal information, to GREAT FORTUNE HOTEL and/or third parties with permission may also involve the transfer of this data from one jurisdiction to another.
Your personal data will only be transferred if there is adequate protection in the country to which the data will be transferred; if there is no adequate protection, the data controllers in Turkey and/or the relevant foreign country must undertake adequate protection in writing and the Board must give permission.
Your Rights Over Your Personal Data
With respect to your personal data processed by GREAT FORTUNE HOTEL, you may exercise the following rights by applying to GREAT FORTUNE HOTEL:
• Right of Access (GDPR Article 15): The data subject has the right to confirm whether personal data concerning them is being processed and to learn the details if their personal data is being processed.
• Right to Rectification (GDPR Article 16): The Data Subject has the right to apply at any time to have their changed personal data held by GREAT FORTUNE HOTEL corrected.
• Right to Erasure (GDPR Article 17): The Data Subject has the right to request the deletion of personal data held.
• Right to Restriction of Processing (GDPR Article 18): Data Subjects have the right to request the restriction of the use of their data under certain conditions.
• Right to Data Portability (GDPR Article 20): Where technically possible, the Data Subject has the right to apply at any time to have their Personal Data transferred to another controller.
• Right to Object (GDPR Article 21): The Data Subject has the right to object to the processing of Personal Data based on grounds relating to their particular situation.
Rights of Data Subjects Under KVKK: Natural persons whose personal data is processed have rights under Article 11 of KVKK, including: learning whether personal data is processed, requesting information if processed, learning the purpose of processing, knowing the third parties to whom data is transferred domestically/abroad, requesting correction of incomplete or incorrectly processed data, requesting deletion or destruction within the framework of Article 7 of the Law, and claiming compensation for damage suffered due to unlawful processing.
Options / Opt-Out
Users have the right to make and/or change their preferences by following the methods below.
• You may refuse to share optional personal data to use the services and activities offered through the Site.
• Knowing and accepting that access to some services may not be possible, you may prefer not to share your personal information.
• You may request the updating or deletion of your personal data that you have shared in the sections on the Site.
• If you do not want to receive newsletters and promotional e-mails related to the Site, you can cancel your subscription by clicking the "Unsubscribe" link at the bottom of the e-mails sent to you.
• Knowing and accepting that you may experience some problems with access to some services, you can set your browser settings to delete and/or reject cookies.
Updating and Correcting Your Personal Data
If you want a copy of the information you have shared with GREAT FORTUNE HOTEL, or if you notice that a piece of information published about you is incorrect and want it corrected or deleted, please contact us at 'manager@greatfortunehotels.com'.
Security of Your Personal Data
GREAT FORTUNE HOTEL attaches importance to protecting the confidentiality of your data. GREAT FORTUNE HOTEL uses appropriate security systems to prevent the loss, alteration and use of data under its control for different purposes, and our forms through which you send data are also protected with 128-bit SSL (Secure Socket Layer), an encrypted communication channel during transmission.
If you have reason to believe that there has been any breach of the security of the Site, please contact us at 'manager@greatfortunehotels.com'.
Cookies
GREAT FORTUNE HOTEL may use cookies on the website to improve your experiences. Cookies are small data files placed on your computer by the internet web server through your browser. There are four types of cookies depending on their purpose of use: Session Cookies, Performance Cookies, Functional Cookies and Advertising and Third-Party Cookies.
You have the ability to accept or reject cookies by changing the settings in your internet browser. Please note that some features of the site may not be available when cookies are disabled. To learn more about how to change your browser settings or how to delete cookies, please refer to your browser's instructions.
You can find information about blocking third-party cookies at the following websites:
• Opera
• Safari
Contact
You can share any opinions and questions about this Privacy Policy and/or the general privacy practices of GREAT FORTUNE HOTEL with us through the following methods:
• E-mail: manager@greatfortunehotels.com
• Re: Privacy Policies
Contract Integrity
Site users agree and undertake that if any provision of this Privacy Policy is declared invalid by a competent court, the provision in force that creates the most appropriate effect to the regulation in the said provision and closest to the real intention of the parties will apply, and this situation will not eliminate the validity and effect of the other provisions under this Privacy Policy.
Dispute Resolution
Regarding any possible disputes between Site users and GREAT FORTUNE HOTEL, our company policy is to ensure that these disputes are resolved by agreement of the parties and to the user's satisfaction. You can submit your complaints and requests to us from the relevant section on the website.
In this context, you can make your legal applications to the Commercial Courts of First Instance in the province or district where you are located, depending on the subject of the application.