Distance Sales Contract

The subject of this agreement relates to the accommodation service to be provided to the "CUSTOMER" in exchange for the service fee to be collected from the "CUSTOMER" by the "HOTEL" upon acceptance of the reservation request made in accordance with the accommodation request communicated by the "CUSTOMER" who is a party to the agreement, and this agreement has been concluded between the parties under the following terms.

Terms of Accommodation Service

1.1. The Customer who will be accommodated agrees and undertakes to present their identity information and documents to Hotel Management and to sign the disclosure text presented to them by Hotel Management upon check-in to the Hotel.

The service information and identity of the Customer who purchased the service will be checked by Hotel Officials upon check-in to the Hotel, and the Customer unconditionally accepts and undertakes in this agreement that all legal and criminal liability arising from the Customer providing false and/or inaccurate information to Hotel Management shall belong to the Customer.

1.2. The Customer agrees and undertakes that they have read the preliminary information form delivered to them by the Hotel regarding the purchased service and have approved its contents.

After the Customer and the persons who will be accommodated send a written declaration to Hotel Management via e-mail, message, etc. stating that they accept the preliminary information form, this service agreement enters into force in a legally binding manner between the parties and is binding on the parties, which is accepted by the parties.

1.3. The Customer accepts, declares and undertakes that they also accept the terms of this accommodation service on behalf of other persons who will be accommodated with them, and that they have obtained approval and consent from these persons for sharing their personal data with Hotel Management, that all responsibility for the Customer sharing the personal data of persons who will be accommodated with them with Hotel Management belongs to them.

1.4. The Customer accepts and undertakes that all responsibility regarding their luggage and its contents belongs solely to them; that they are obliged to follow and control all their belongings, that the Hotel and its employees have no legal and/or criminal liability for lost, stolen or damaged belongings and valuables, and therefore they will make no claims against Hotel Management and Hotel employees.

1.5. The Customer accepts and undertakes that they are obliged to comply with the laws and customs to which the Hotel where they are staying is subject.

The Customer accepts, declares and undertakes in this agreement that they are obliged not to endanger the life and property safety/integrity of other Customers staying at the Hotel, Hotel employees and other third parties within the Hotel; and that they will be personally legally responsible for all material and moral damages that may arise in the event that they endanger the life and property safety/integrity of third parties.

In the event that the Hotel detects that the Customer has engaged in unlawful acts, the Hotel will have just cause not to perform the service subject to this agreement, and in such cases, no fee refund will be made to the Customer by Hotel Management. The Customer accepts and undertakes that they will immediately compensate any and all material and moral damages caused within the Hotel upon the Hotel's first request, without any need for warning or notice.

1.6. The Customer accepts, declares and undertakes that the costs of extra food and beverages, personal expenses and all goods and services outside the defined service scope of the accommodation service purchased under this agreement will be paid personally by themselves.

1.7. The Hotel accepts that the Customer's declaration is correct for reservations with age actions applied. In the event that a discrepancy between the Customer's declaration and the document is detected by the Hotel, the Customer unconditionally accepts and undertakes that they will pay all resulting price differences to the Hotel.

1.8. The Customer accepts and undertakes that regardless of what time they arrive at the Hotel, they will check into the facility no earlier than 15:00 on the day of check-in, and regardless of what time they leave the Hotel, they will check out from the facility no later than 12:00.

1.9. It is prohibited for children under 12 years of age to enter the pool without their guardians. The responsibility for children belongs to the guardians/Customer, and it is accepted in advance by the Customer that the Hotel has no responsibility in this regard.

2. Regarding Contract Price and Payments

2.1. The service fee to be provided by the Hotel to the Customer is subject to 10% VAT, and 5% VAT for accommodation.

No fee will be charged for guests aged 0-6 staying at the Hotel, a 50% discount will be applied for guests aged 7-12, and guests aged 13 and above are subject to full price. This matter is accepted by the Customer.

2.2. In the event that the Customer prefers to make payment via the online reservation and payment system, the Customer agrees and undertakes that they will enter their own credit card information into the payment system during payment, that responsibility for any payment made using another person's card information will belong to the Customer themselves, and that the Hotel will in no way refund the service fee.

The Customer will present to the Hotel employee upon check-in the credit card used for payment when the Hotel reservation was made, or a photocopy of the front of the credit card.

It is accepted by the Customer that the Hotel will in no way be held responsible for any damage suffered by the Customer in the event that the Customer's information and documents are learned by third parties due to an error caused by the Customer during online payment.

2.3. The reservation made by the Customer will be confirmed upon payment of the entire contract fee. In the event that the Customer does not pay the contract fee at the time of reservation, the Hotel reserves the right to cancel the reservation and this matter is accepted by the Customer.

2.4. After the performance of the said service by the Customer, in the event that the bank does not pay the service fee to the Hotel or receives a refund on the grounds that the credit card used by the Customer to pay for the accommodation fee has been used unlawfully and illegally by unauthorized persons in a manner not caused by the Hotel's fault, the Customer accepts and undertakes that they are responsible for the disputed service fee and any and all damages together with legal interest accruing from the date of reservation.

3. Other Provisions

3.1. Since the contact information such as address, phone, e-mail shared by the Customer at the reservation and purchase stage will be used for notifications, it is essential that the contact information is notified correctly and completely; in the event that the Customer fails to provide notification in accordance with the stated condition, all responsibility for any damages suffered by the Hotel shall belong to the Customer.

3.2. In the resolution of disputes arising between the parties, the applicable legal provisions and the jurisdictional rules of the applicable country law will apply.

3.3. Unless address changes of the parties are notified in writing, any notifications made to the addresses in this agreement shall be deemed valid.

4. KVKK (Personal Data Protection Law) Provisions

All personal data transmitted from the Customer to the Hotel during the performance of this agreement may be shared by the Hotel with group companies affiliated with the Hotel, business partners, suppliers, shareholders, judicial and administrative authorities, and authorized private law legal entities. This matter is accepted in advance by the Customer.

Apart from this agreement, the Customer will be able to access the Hotel's disclosure text regarding the processing, sharing and transfer of their personal data at www.greatfortunehotels.com.

5. CONFIDENTIALITY

Unless otherwise stated, the Parties will keep all information ("Confidential Information") to be transmitted by either Party to the other Party, whether written or oral, before the signing of this Agreement and throughout its effective period, confidential and will not transfer it to third parties and institutions. Except for parts that become public without any breach of the Agreement, and cases where judicial or administrative authorities request Confidential Information within the framework of laws, the Confidential Information may only be used for the purpose of performing the service subject to the Agreement and may not be used in any other way. In the event that the Confidential Information is disclosed without the consent of the Party that owns the Confidential Information, the disclosing Party is obliged to compensate the damages suffered by the Party whose Confidential Information has been disclosed. The commitment of the Parties under this obligation shall remain valid indefinitely even if this Agreement is terminated for any reason.

The Parties accept, declare and undertake this agreement.